Many people or even other companies believe that they will become successful by hitching their wagon to a successful company. That’s the worst nightmare of any company as I believe nothing could be further from the truth.
I believe that success highly depends on yourself and that successful companies are created by successful people who create a culture for success together, based on believes and common values. So in fact, it’s the other way around. You need successful people to create amazing customer experiences and build successful companies.
Just like any other company, we constantly struggle with “how to know if somebody’s going to be successful?”. In fact, as we have cool products, it’s even more difficult because people really believe Herculean’s success is “easy” to achieve. They don’t grasp how much hard work and suffering is required to be part of our team.
Nobody wants to hire people who will run into a brick wall eventually. It’s a waste of energy and if you hire too many unsuccessful people, it can even jeopardise a successful company. Believe me, I had my share too over the past 20 years.
So, can you know? We now use techniques like personality types and core talents and interviews with our core team and coaches to reduce the risk, but even then you can’t be 100% sure of a person because a lot depends on the person himself every single day. Unsuccessful people are pretty good in covering up for their bad habits. However, successful people have a great radar to discover the frauds out there (they just have to trust their radar, but that’s another topic). So my believe is:
- test enough before you start
- build in a trial and make it clear it’s a trial with clear personal objectives
- follow them closely, get them out of their comfort zone to see how they react, go through a crisis together and nurture open communication
- hire them when you are 200% sure they are successful people
- if you see during the process they are unsuccessful, don’t hesitate to say goodbye or even better: let them make their own conclusion (increasing pressure usually does the trick). You are doing yourself and them a big favor. For sure, they will complain, hold grudges and speak bad about you, but the longer you wait the more they actually will. Don’t worry about the grudges and gossip. Just worry if successful people do that.
Can unsuccessful people be coached into success? Probably, but as Georges Anthoon would say:
I recently saw a post from my dear friend Bev Mileham, which is a pretty good comparison to help you discover who is successful and who isn’t:
So, are you successful? Have a Herculean day!